Position Title: Youth Health Line Counselor
Activation Date: 11 Sep, 2019 Announced Date: 11 Sep, 2019 Expire Date: 21 Sep, 2019
Agency for Assistance and Development of Afghanistan (AADA) is an Afghan non-profit non-governmental organization working for the development of Afghanistan mainly through (1) provision of quality health services; (2) community development; (3) training and capacity building at professional and community levels; and (4) research in topics of public health and social sciences besides various projects in different parts of Afghanistan.
Youth Health Line Background:
Youth Health Line offers an effective way to provide callers with accurate information, counseling, and referrals to appropriate services or resources. The anonymity of an YHL is a key asset, especially in working with adolescents, because it allows the caller to ask questions that may be difficult or awkward to address in a face-to-face context. The girls and boys in our society maybe did not have anyone to turn to, by calling the youth health line; however, he/she can talk to a telephone counselor without being embarrassed or judged, and receive a referral to a youth-friendly clinic where he/she can get further information about his/her situation.
In addition, youth health line can provide information to advocate for improved services—for example, callers phoning in to complain about a lack of medicine or contraceptive at clinics.
Youth health counselor is responsible for the technical aspects (counseling, referral) related to the implementation of the project. She is responsible for the overall quality of counseling services, continuous quality development of the project. S/he in close collaboration with YHL Focal point oversees planning, implementation, quality control, monitoring and supervision and ensures goals set in the work plan are met on time and according to available budget.
Provide effective telephone counseling to young people.
Updating and entering in database.
Ensure confidentiality and client trust during counseling.
Provide counseling for the young people on available referrals services.
Attend in related training program and staff meeting on regular basis.
Keep all Information Education and communication (IEC) materials and audio-visual materials properly.
Documenting/Recording Information through entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Prepare monthly report of related activities and submit to line manager (Program Coordinator).
Perform any other required project related tasks assigned by line manager.
Coordinate with other staff members aiming to perform accurate referral services and council clients
Assisting for clients, insuring medical attention, emotional support, and creating very supportive and confidential environment.
Modify referral/counseling activities and approaches as needed in order to comply with changes in clients' status.
To be graduated from a recognized Medical University (Medical Doctor).
At least one to two years working experience in the counseling.
Fluency of local language (both Pashto and Dari) and Basic knowledge of English language.
Basic working knowledge of Computer.
Good communication skills and ability to interact successfully with staff and clients.
Interested eligible individuals are invited to submit their CVs and applications, clearly indicating the Title of Position and Name of Province in which they want to apply either through e-mail to address shown below, or through direct submission to the Human Resource department of AADA main office ““House #3, PD 4, Second part of Kart-e-Parwan, Ghazi Ayob Khan female high school lane, Kabul, Afghanistan. Candidates who send their CVs through e-mail must mention the Title of position (Youth Health Line Counselor, Kabul province) in which they want to apply, in the subject line of email. Only short-listed candidates will be invited for test and interview. Your e-mail must depict the vacancy title; else otherwise the CV will not be entertained.