Female Psychosocial Counsellor – Psychosocial Counselling Center (PSCC) (Call For CVs)

About ACDEO:

The Afghanistan Capacity Development and Educational Organization (ACDEO) is an Afghan, non-governmental, non-political, non-profit and nationally registered NGO established in 2012. ACDEO is committed to Afghanistan’s development and is dedicated to assisting the country’s most vulnerable individuals by enhancing social welfare and promoting a better quality of life for Afghans and their families within the framework of Islam.

ACDEO provides women and children the opportunities for mental health and psychosocial counselling, and education enabling them to help themselves and their families. ACDEO has primarily focused on supporting Afghan women and their families in different areas such as Family Support Helpline, Education Promotion and Sustainability Promotion.

ACDEO vision is “a just and peaceful Afghanistan for women, children, and men have enhanced knowledge of their rights, access to personal support, and opportunities for employment and income generation”.

ACDEO has zero tolerance approach to the ACDEO Code of Conduct including safeguarding, SH, and Fraud violations being committed by its staff, consultants, contractors, volunteers, interns, suppliers, vendors, sub-grantees/partners, implementing partners or any other associate.

POSITION OVERVIEW

The Female Psychosocial Counsellor will provide structured, confidential, and survivor-centered psychosocial support services to women and girls experiencing psychological distress, social challenges, emotional difficulties, or requiring supportive counselling.

The role includes provision of one-to-one counselling, group counselling sessions, psychological first aid, referrals, awareness raising, and coordination with health and protection service providers.

DUTIES & RESPONSIBILITIES

A.    Individual Psychosocial Counselling

•       Conduct confidential one-to-one psychosocial counselling sessions.

•       Deliver Psychological First Aid (PFA) where appropriate.

•       Conduct basic psychosocial assessments and identify support needs.

•       Develop individualized support plans where required.

•       Maintain a survivor-centered and strengths-based approach.

B.    Helpline Services

·       Provide immediate support and counselling to individuals via the helpline, ensuring empathy and trust with anonymous callers.

·       Make appropriate referrals to specialized services when needed.

·       Provide psychoeducation on mental health issues, coping mechanisms, and available resources.

·       Manage crisis situations and coordinate with emergency services when necessary.

·       Collaborate with other counsellors and professionals to ensure comprehensive care.

·       Maintain accurate and confidential helpline records and contribute to quality assurance and continuous improvement.

C.    Group Counselling and Community Support

•       Plan and facilitate structured group counselling sessions.

•       Support peer engagement and emotional resilience activities.

•       Facilitate psychoeducation and coping skills sessions.

•       Promote positive social support mechanisms.

D.    Referral and Case Coordination

•       Identify beneficiaries requiring specialized services.

•       Facilitate referrals in accordance with referral pathways.

•       Coordinate with health providers and service partners.\

•       Conduct follow-up when appropriate.

E.    Awareness Raising and Outreach

Deliver awareness sessions on:

•       psychosocial well-being

•       stress management

•       emotional coping strategies

•       family well-being

•       reproductive and mental health linkages
• Support preparation of awareness materials.

F.    Documentation and Reporting

•       Maintain confidential counselling records.

•       Complete case documentation and service registers.

•       Support indicator tracking and reporting.

•       Ensure timely submission of reports.

G.   Volunteer Mentorship and Capacity Building

•       Provide day-to-day support to project volunteers.

•       Mentor volunteers supporting group sessions.

•       Strengthen volunteer understanding of ethical practice and confidentiality.

H.   Safeguarding and Ethical Practice

•       Ensure informed consent and confidentiality.

•       Follow safeguarding and PSEA procedures.

•       Report safeguarding concerns through approved mechanisms.

•       Maintain professional boundaries and ethical conduct.

REQUIRED EDUCATION & EXPERIENCE

Essential:

•       Bachelor’s degree in Psychology, Counselling, Social Work, Mental Health, Public Health, Education, or related field.

•       Minimum 3 years of psychosocial counselling experience.

•       Experience conducting individual and group counselling.

•       Experience working with women and girls.

Preferred:

•       Master’s degree in relevant field.

•       Experience in NGO or humanitarian settings.

•       Experience supporting MHPSS, protection, GBV, or women-focused interventions.

•       Knowledge of referral systems and case documentation.

TECHNICAL SKILLS

•       Individual counselling.

•       Group facilitation.

•       Psychological First Aid.

•       Case documentation.

•       Referral management.

•       Communication and active listening.

LANGUAGES

•       Fluency in Dari and/or Pashto.

•       Working knowledge of English preferred.

CORE COMPETENCIES

•       Empathy and emotional intelligence.

•       Strong interpersonal skills.

•       Confidentiality and integrity.

•       Accountability.

•       Cultural sensitivity.

•       Teamwork and adaptability.

SAFEGUARDING

All staff are required to comply with:

•       PSEA principles

•       Child safeguarding requirements

•       Confidentiality protocols

•       ACDEO Code of Conduct

Prevention of Fraud policy

Submission Guideline:

Interested candidates are requested to send their applications along with their CVs to the attention of following address Recruitment@acdeo.org

Kindly mention vacancy number and position title in your email's subject line, otherwise you won't be shortlisted.

All shortlisted candidates will be directly contacted for test/Interview.

“Being committed to diversity & equal employment opportunity we highly encourage females & people living with disabilities to apply, all qualified applicants will receive consideration for employment without regard to ethnicity, language, religious sect.”