ACBAR

Kandahar Refugee Organization (KRO) is a national, non-political, non-profit, and non-governmental organization dedicated to addressing the humanitarian and rehabilitation needs of Afghanistan. Led by Afghans, KRO is committed to fostering local economic development, promoting gender equality, and building sustainable capacity within communities. With a specialized network across multiple provinces, KRO effectively designs and implements programs in critical areas such as emergency response, WASH, food security and livelihoods, agriculture, nutrition, education, capacity building, disaster management, resettlement, and reintegration.

• Supervise and provide technical support to case workers and social workers in the management of child protection cases.
• Ensure that all cases are assessed, documented, and followed up according to CPIMS+ standards and organizational guidelines.
• Monitor the quality and timeliness of case management services and provide regular feedback to staff.
• Support the development of case plans, risk assessments, and referral pathways for children and families in need.
• Conduct regular field visits to observe case workers and verify implementation of case management activities.
• Provide coaching, mentoring, and on-the-job training to case workers to strengthen their skills and capacity.
• Coordinate with community-based child protection networks (CBCPNs), service providers, and other stakeholders to ensure effective referrals and follow-up.
• Support the compilation of monthly, quarterly, and ad hoc reports on case management activities for internal and donor use.
• Ensure adherence to child protection policies, safeguarding principles, confidentiality, and ethical standards in all case management processes.
• Identify gaps, challenges, and trends in case management and recommend improvements for program quality and effectiveness.

• Bachelor’s or Master’s degree in Social Work, Psychology, Child Protection, or a related field.
• Minimum 3–5 years of experience in child protection, including case management supervision, preferably in a humanitarian or development setting.
• Strong knowledge of child protection principles, case management standards, and CPIMS+ or similar case management systems.
• Experience in coaching, mentoring, and capacity-building of staff.
• Excellent communication, interpersonal, and problem-solving skills.
• Fluency in Pashto and Dari; English proficiency is an advantage.
• Strong organizational skills, ability to prioritize tasks, and work under pressure.

Inclusion Statement

KRO maintains a stringent zero-tolerance policy towards any behavior that contradicts its objectives, encompassing sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. Moreover, KRO is committed to upholding comprehensive child safeguarding principles. Consequently, all prospective candidates will be held accountable to these high standards and principles, necessitating thorough reference and background checks. These checks will involve verifying academic credentials and employment history. Additionally, selected candidates may be requested to furnish supplementary information to facilitate the background check process.

Submission Guidline

The intersted applicants can submit thier application by clicking the apply option below.

https://kro-af.org/job/Case%20Worker%20Supervisor/123