Position Title: Housekeeping Attendant
Activation Date: 25 April, 2024 Announced Date: 25 April, 2024 Expire Date: 09 May, 2024
| Job Location: | Kabul |
|---|---|
| Nationality: | Afghan |
| Category: | Hospitality-Hotel |
| Employment Type: | Full Time |
| Salary: | As per KSH salary scale policy |
| Vacancy Number: | Nil |
| No. Of Jobs: | 1 |
| City: | Kabul |
|---|---|
| Organization: | Kabul Serena Hotel |
| Years of Experience: | 1-2 Years (Relevant Field) |
| Contract Duration: | Permanent |
| Gender: | Male/Female |
| Education: | High/Secondary School certificate |
| Close date: | 2024-05-09 |
About Kabul Serena Hotel:
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Job Description:
Scope and General Purpose of Job:
Job Sammary:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.
Job Requirements:
Main duties and Responsibilites:
- To ensure that the hotel's standards of cleanliness and set-ups are maintained in theassigned rooms
- To collect the section key and room assigned report from the Housekeeping Office
- To ensure that all Guest supplies and linen are available on trolleys for assigned rooms
- To check all mini bars and send the charges to the Front Desk
- To clean each room and bathroom thoroughly, make the necessary arrangement in Guest rooms, and replenish Guest supplies
- To freshen the flowers and remove rotting fruits
- To inspect and clean all facilities, furniture and fixtures, and report any damage to the HK
- To collect soiled linen and send it to the sorting area for the laundry
- To provide a turn down service as per the standard required by the hotel
- To attend to the Guest's requests and queries courteously and promptly in the course of duty
- To complete information for the room status report for the allocated rooms, marking its status (Occupied, check-out, vacant and etc.) on the provided form.
- To report to the Housekeeping Supervisor any unusual incidents, complaints, unauthorized persons in rooms, missing or damaged hotel properties, and lost and found items.
- To clean service toilets and pantries
- To re-stock the trolley for the next day
- To clean and store cleaning equipment ensuring effective stock rotation.
- To stack all stocks neatly in the pantry.
- To sort linen, place in colour coded bags and send for washing
- To return all master keys at the end of the shift
- To ensure to answer guests in a proper manner about hotel's services and facilities.
- To perform spring cleaning and special assigned duties as requested
Qualification:
- A high/secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required.
- Minimum 2 years of experience in housekeeping attendant (Cleaning)
- Previous hotel-related experience desired.
- Fluent in reading, writing, and speaking Dari, Pashto
- Excellent English language skills (Reading, Writing, Speaking)
- Able to work independently.
Submission Guideline:
Please submit your CV along with cover letter, education document, one picture (Passport Size), with two reference of your previous job email, and phone number. Also must include the job title in the subject line of your email in response to this job announcement. Only short-listed candidates whose applications conform to the criteria above will be contacted for an interview.
Submission Email:
careers@serena.com.af
