Position Title: Receptionist / Customer Service
Activation Date: 16 November, 2025 Announced Date: 16 November, 2025 Expire Date: 28 November, 2025
- Job Location: Kabul
- Nationality: Afghan
- Category: Marketing
- Employment Type: Full Time
- Salary: As per Travel Agency salary scale policy
- Vacancy Number: 10
- No. Of Jobs: 1
- City: kabul
- Organization: Rashad Faizi Tourist & Travel Agency
- Years of Experience: one or two year
- Contract Duration: one year and extending
- Gender: Male
- Education: Bachelor's degree
- Close date: 2025-11-28
About Rashad Faizi Tourist & Travel Agency:
We are a reputable and growing travel agency that provides a full range of travel services — including flight bookings, tour packages, hotel reservations, visa assistance, and group travel planning.
Join our friendly team! Full-time position, Monday–Friday.
Requirements: good communication in English, Dari and Pashto, organized, computer skills.
Job Description:
We are a trusted travel agency offering international and domestic travel services, including ticketing, hotel reservations, tour packages, and visa support. Our company is growing, and we’re looking for a friendly, well-organized Receptionist to be the first point of contact for our clients.
The ideal candidate will have strong communication skills, a professional attitude, and a passion for customer service.
Must able to speak in English, Dari, Pashto fluently
Job Requirements:
Key Responsibilities
- Greet customers and visitors in a professional, friendly manner (in-person or online)
- Answer phone calls, emails, and WhatsApp inquiries about travel bookings
- Assist clients with basic information about flight schedules, prices, and package details
- Maintain appointment schedules and coordinate with travel agents and ticketing staff
- Handle document filing, scanning, and data entry for customer records
- Support the office with general administrative and front-desk duties
- Ensure the reception area and client communication channels are well-managed and organized
Qualifications
Required:
- Excellent verbal and written communication skills in English, Dari and Pashto
- Friendly, professional, and well-presented personality
- Basic computer skills (Microsoft Word, Excel, Email)
- Strong organizational skills and ability to multitask
- Good customer service attitude and patience
Preferred:
- Previous experience in Receptionist / Customer Service
- Knowledge of Forigen languages specailly in English
- Comfortable working with international clients and schedules
Submission Guideline:
If you have a passion for travel and enjoy helping customers plan their dream trips, we’d love to hear from you!
👉 Please send your resume and a short cover letter to [ rashadfaizi.travel2024@gmail.com ].
Subject Line: “Receptionist Application
Submission Email:
rashadfaizi.travel2024@gmail.com