ACBAR

Postal services in Afghanistan have a history of more than a century. These services were first laid in 1870 for the first time during the reign of Amir Shir Ali Khan, which witnessed significant ups and downs due to changes in the political, social and cultural spheres. In 1928, Afghanistan became a member of the World Postal Union and in 1968, a member of the Asia-Pacific Postal Union, in order to expand its postal relations and strengthen ties with the rest of the world.

To offer and develop traditional and modern postal services that meet the needs of customers and compete in the market nationally and internationally; The change of legal personality has manifested itself.

The goals of the Afghan Post SOC include:
• Providing postal services with credibility, acceptable and accessible to customers
• Development of postal services
• Launching lucrative digital services
• Providing employment opportunities
• Provide postal facilities to postal customers
• Development of postal network in the country
• Growing the quality of traditional and modern postal services
• Compliance with global postal laws and standards
• Adapting postal service quality standards
• Expanding relations to governmental and non-governmental departments
• Partnership and cooperation with the private postal sector

Job Purpose

Provide centralized IT, hardware, and system-level support for the GPS Locker Project, ensuring stable, secure, and efficient operation of all IT systems across headquarters, control rooms, and border sites.

Key Responsibilities

• Serve as the primary technical focal point for GPS Locker site operators and Control Room IT Technicians, coordinating closely with network, system, and platform engineering teams.
• Troubleshoot and resolve escalated technical issues originating from control rooms and border sites.
• Diagnose and resolve hardware and system issues related to GPS lockers, video walls, and associated IT infrastructure.
• Provide technical training and guidance to site operators on GPS locker hardware and to Control Room IT Technicians on video wall operation and IT troubleshooting procedures.
• Respond to daily technical support requests via Email, phone, remote access, and on-site visits, ensuring timely and effective resolution of issues.
• Provide remote and on-site support to control rooms and border sites to maintain uninterrupted GPS Locker operations.
• Troubleshoot and maintain IT-related equipment including printers, scanners, IP phones, switches, GPS lockers, video walls, and related peripherals.
• Monitor system performance and proactively identify potential technical risks affecting project operations.
• Develop, maintain, and update technical documentation, troubleshooting guides, and standard operating procedures (SOPs).
• Perform any other duties assigned by the Project Operations Manager in support of project objectives.

• Bachelor’s degree in Information Technology, Computer Engineering, or a related field.
• Minimum of 3–5 years of experience in IT hardware, system support, or technical operations.
• Strong knowledge of networking, servers, operating systems, and IT security principles.
• Experience supporting mission-critical or 24/7 operational systems is highly desirable.
• Strong problem-solving skills and ability to work under pressure in operational environments.
• CCNA and MCSA (or equivalent) online certifications are required.
• Fluency in Dari, Pashto, and English.

Interested of afghan nationals should submit their updated application comprises your CV and a non-page cover letter explaining your interest and suitability for the advertised position.

Email: recruitment@afghanpost.gov.af

Staff Affairs Directorate

Afghan Post SOC.

PLEASE MENTION THE VACANCY NUMBER, JOB LOCATION, & NAME OF POSITION YOU ARE APPLYING IN YOUR E-MAIL SUBJECT LINE otherwise the application will not be considered

APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE CONSIDERED.

ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEW.

The vacancy announcement is open only for Afghan national(s) applicants.

recruitment@afghanpost.gov.af