ACBAR

Postal services in Afghanistan have a history of more than a century. These services were first laid in 1870 for the first time during the reign of Amir Shir Ali Khan, which witnessed significant ups and downs due to changes in the political, social and cultural spheres. In 1928, Afghanistan became a member of the World Postal Union and in 1968, a member of the Asia-Pacific Postal Union, in order to expand its postal relations and strengthen ties with the rest of the world.

To offer and develop traditional and modern postal services that meet the needs of customers and compete in the market nationally and internationally; The change of legal personality has manifested itself.

The goals of the Afghan Post SOC include:
• Providing postal services with credibility, acceptable and accessible to customers
• Development of postal services
• Launching lucrative digital services
• Providing employment opportunities
• Provide postal facilities to postal customers
• Development of postal network in the country
• Growing the quality of traditional and modern postal services
• Compliance with global postal laws and standards
• Adapting postal service quality standards
• Expanding relations to governmental and non-governmental departments
• Partnership and cooperation with the private postal sector

Job Purpose

The Control Room IT Officer is responsible for the operation, monitoring, and maintenance of all IT and monitoring systems within the Control Room. This includes video walls, monitoring dashboards, workstations, and communication systems, ensuring continuous visibility, system availability, and support for GPS Locker operations.

Key Responsibilities

• Operate, monitor, and manage video wall systems and display controllers.
• Ensure real-time visualization of GPS locker status, vehicle movements, alerts, and system dashboards.
• Maintain uninterrupted operation of Control Room IT infrastructure, including workstations, networking equipment, and communication systems.
• Monitor system dashboards, logs, alerts, and performance indicators.
• Troubleshoot and resolve hardware, software, network, and connectivity issues within the Control Room.
• Coordinate with Project IT Support specialist and HQ IT team for escalated technical issues.
• Support incident monitoring, documentation, evidence capture, and system screenshots as required.
• Support shift-based and 24/7 operations, when required.
• Ensure compliance with standard operating procedures (SOPs) and IT security policies.
• Perform routine checks, preventive maintenance, and system health monitoring.
• Perform any other duties assigned by direct supervisor.

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum 1–3 years of experience in a Network Operations Center (NOC), Control Room, or monitoring environment.
• Hands-on experience with video wall systems and monitoring dashboards is preferred.
• Basic knowledge of networking, operating systems, and IT troubleshooting.
• Ability to work in rotating shifts and under operational pressure.
• Strong attention to detail, communication, and reporting skills

Interested of afghan nationals should submit their updated application comprises your CV and a non-page cover letter explaining your interest and suitability for the advertised position.

Email: recruitment@afghanpost.gov.af

Staff Affairs Directorate

Afghan Post SOC.

PLEASE MENTION THE VACANCY NUMBER, JOB LOCATION, & NAME OF POSITION YOU ARE APPLYING IN YOUR E-MAIL SUBJECT LINE otherwise the application will not be considered

APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE CONSIDERED.

ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEW.

The vacancy announcement is open only for Afghan national(s) applicants

recruitment@afghanpost.gov.af