ACBAR

MSI Reproductive Choices Afghanistan (MSIA) is a branch of MSI, a global, non-profit, and non-governmental organization headquartered in London, UK, and was established in August 2002 after registration with the Government of Afghanistan. MSIA follows the local mission statement of MSI: Improve Afghan women’s health and well-being so that they can, in turn, build strong, healthy families. Our vision is to be the organization that Afghan women seek out for high-quality, client-centered health care provided by women, for women.

We focus on reducing maternal mortality by providing quality and sustainable maternal-child health (MCH) and reproductive health (RH) services and information in 18 provinces of Afghanistan, namely Kabul, Balkh, Herat, Jawzjan Faryab, Nangarhar, Helmand, Kandahar, Baghlan, Kunduz, Badakhshan, Takhar, Samangan, Kapisa, Farah, Ghor, Bamiyan and Paktia in coordination with the Ministry of Public Health (MoPH) of Afghanistan. 

MSIA strives to enhance women's health outcomes in the aforementioned provinces by delivering vital reproductive and maternal-child health services through multiple channels such as centers, outreaches, the private sector, and MS Ladies (Family Health Houses).

PURPOSE

The Senior Quality Assurance & Training Officers work together with the Deputy Clinical Lead. Together they lead a team of Quality Assurance and Training Officers. They are part of a team called Health Support and Research Team.  Together they work with managers and team members across Afghanistan and in close association with the Operations teams to provide Quality Assurance and Training for all the clinical and health work undertaken in MSI’s name in Afghanistan. Their work is key to maintaining standards and trust in MSIA’s work nationally.

Key Objective for this role: MSIA’s services demonstrate high quality as evidenced by at least one model site across all channels in all sites and more than 95% of providers are level one in each service they provide.

TRAINING TEAM LEADERSHIP

Together with other Senior QA&TOs line manage and supervise the development and delivery of excellent work by their designated group of QATOs. Specifically,

• Review individual objectives and plans of QATOs
• Support their Continuous Professional Development
• Provide advice and guidance on documentation, interpreting QA procedures, and MSIA regulations
• Model excellent training methods for learning and development

QUALITY ASSESSMENT AND IMPROVEMENT MANAGEMENT/PLANNING

Collate, review and present a regularly updated plan for the delivery of quality improvement training and initiatives across the programme. Specifically

• Ensure that there is a funded action plan of training and support rolled out nationally
• Coordinate and deliver training needs with relevant personnel.
• Coordinate MAT meetings and develop action plans based on minutes for clinic implementation

QUALITY ASSURANCE SUPPORT

Collate the tracking and response to clinical incidents, through the following specific sets of actions

• Review the the incident management database and actions taken
• Collate the tracked and report incidents based on MSIA standards and emergent themes
• Review the progress against established annual/monthly quality targets with clinics
• Support the annual internal audit of sites and improve clinical governance and service provisions as per MSI standards.

TRAINING & CAPACITY DEVELOPMENT 

Provide excellent training where participants gain knowledge skills and attitude that reduces clinical risks. This work includes:

• Plan and deliver effective clinical training in accordance with MSIA standards.
• Assist in cascading training from MSI headquarters to provincial and stakeholder levels.
• Mentor other staff on quality development approaches and practices.
• Provide updates on new/changed regulations and standards to clinical staff.

KNOWLEDGE/QUALIFICATIONS

Medical doctor with experience in SRH 

Knowledge of data management systems

Knowledge of effective training methodologies to impact change

SKILLS/PROVEN EXPERIENCE

Proven Clinical experience

Well developed training skills for a range of learners

Excellent written and oral communications for training, presentations and reporting

ATTITUDES

Active and demonstrable alignment with MSI values mission, vision, and  goals

Excellent listening skills and an open mind while demonstrating and practising high standards of personal and professional integrity.

Excellent self-management of time and workloads

Adaptability maintaining a  balance and performance under pressure

Builds and maintains effective and collaborative relationships with teams

Displays honesty and candour.

Safeguarding:

MSI Reproductive Choices places human dignity at the center of its relief and development work. At the heart of MSI Afghanistan's efforts to address health, medical needs, and social justice is its engagement with marginalized communities, vulnerable adults, children, and maternal health.

MSI Afghanistan values maternal health and child protection, emphasizing that these groups are particularly at risk of sexual exploitation and abuse. MSI Reproductive Choices is committed to protecting vulnerable adults and children from sexual harassment, exploitation, and abuse, involving MSI Afghanistan employees and related personnel.

MSI Afghanistan has a zero-tolerance policy toward sexual exploitation, abuse, and child abuse. We take all concerns and complaints regarding sexual exploitation, harassment, abuse, and child abuse involving MSI employees and related personnel very seriously.

All MSI Afghanistan offers of employment are subject to satisfactory references and appropriate screening checks. By applying, the applicant confirms understanding of these recruitment procedures.

Interested and qualified candidates are requested to fill out the MSI-A application form by clicking the link below and send a copy of their updated CV (no educational or job certifications) by the closing date.

Please note that MSI-A does not charge applicants any recruitment fees. MSI-A is an equal-opportunity employer with a strong commitment to diversity at all levels. MSI-A has a strict non-discriminatory policy in its hiring and selection processes. All applicants will receive equal consideration, and applicants from all ethnic, racial, and economic backgrounds are encouraged to apply.

Please be aware that only those candidates who have been shortlisted will be contacted.

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