ACBAR

MSI Reproductive Choices Afghanistan (MSIA) is a branch of MSI, a global, non-profit, and non-governmental organization headquartered in London, UK, and was established in August 2002 after registration with the Government of Afghanistan. MSIA follows the local mission statement of MSI: Improve Afghan women’s health and well-being so that they can, in turn, build strong, healthy families. Our vision is to be the organization that Afghan women seek out for high-quality, client-centered health care provided by women, for women.

We focus on reducing maternal mortality by providing quality and sustainable maternal-child health (MCH) and reproductive health (RH) services and information in 18 provinces of Afghanistan, namely Kabul, Balkh, Herat, Jawzjan Faryab, Nangarhar, Helmand, Kandahar, Baghlan, Kunduz, Badakhshan, Takhar, Samangan, Kapisa, Farah, Ghor, Bamiyan and Paktia in coordination with the Ministry of Public Health (MoPH) of Afghanistan. 

MSIA strives to enhance women's health outcomes in the aforementioned provinces by delivering vital reproductive and maternal-child health services through multiple channels such as centers, outreaches, the private sector, and MS Ladies (Family Health Houses).

PURPOSE

The Quality Assurance & Training Officer is part of a team working under the leadership of the Clinical Lead and reporting to the Deputy Clinical Lead. This role reports to the Senior Quality and Training Officer and together they work with managers and team members across Afghanistan and in close association with the Operations teams to provide Quality Assurance and Training for all the clinical and health work undertaken in MSI’s name in Afghanistan. Their work is key to maintaining standards and trust in MSIA’s work nationally.

Key Objectives for this role: Across their area of coverage there is at least one model site across all channels and more than 95% of providers are level one in each service they provide. Clinical and product related incidents have been reported from their designated sites across all channel and action plans developed for various purposes are followed and evidence of completion is in place.

QUALITY ASSESSMENT AND IMPROVEMENT MANAGEMENT/PLANNING

Provide accurate assessment against MSI standard checklist and

coordinate and deliver quality improvement initiatives, according

to the agreed team plan,. Specifically

· Assist in developing solutions to quality issues.

· Coordinate and deliver training needs with relevant personnel.

· Coordinate MAT meetings and develop action plans based on

minutes for clinic implementation.

· Provide advice and guidance on documentation, interpreting

QA procedures, and MSIA regulations

QUALITY ASSURANCE SUPPORT

The QAO is key to the tracking and response to clinical incidents,

through the following specific sets of actions

· Maintain the incident management database by inputting

information and generating reports on response actions taken

· Track and report incidents based on MSIA standards and

emergent themes

· Establish annual/monthly quality targets with clinics

· Conduct annual internal audit of sites and improve clinical governance and service provisions as per MSI standards. · Ensure the availability of quality medical supplies and equipment at clinics

TRAINING & CAPACITY DEVELOPMENT

Provide excellent training where participants gain knowledge skills

and attitude that reduces clinical risks. This work includes:

· Plan and deliver effective clinical training in accordance with

MSIA standards.

· Assist in cascading training from MSI headquarters to

provincial and stakeholder levels.

· Mentor other staff on quality development approaches and

practices.

· Provide updates on new/changed regulations and standards to

clinical staff.

· Support the delivery of training by contracted staff in

public/private sites

KNOWLEDGE/QUALIFICATIONS

Knowledge of data management systems Knowledge of effective training methodologies to impact change

Medical doctor with experience in SRH field / Obs and gynaecologist is preferred

SKILLS/PROVEN EXPERIENCE

Proven Clinical experience Well developed training skills for a range of learners Excellent written and oral communications for training, presentations and reporting

Reproductive Health Services experience

ATTITUDES

Active and demonstrable alignment with MSI values mission, vision, and goals Excellent listening skills and an open mind while demonstrating and practising high standards of personal and professional integrity. Excellent self-management of time and workloads Adaptability maintaining a balance and performance under pressure Builds and maintains effective and collaborative relationships with teams Displays honesty and candour

Negotiates and effectively resolves interpersonal differences with and between others.

Interested and qualified candidates are requested to fill out the MSI-A application form by clicking the link below and send a copy of their updated CV (no educational or job certifications) by the closing date.

Please note that MSI-A does not charge applicants any recruitment fees. MSI-A is an equal-opportunity employer with a strong commitment to diversity at all levels. MSI-A has a strict non-discriminatory policy in its hiring and selection processes. All applicants will receive equal consideration, and applicants from all ethnic, racial, and economic backgrounds are encouraged to apply.

Please be aware that only those candidates who have been shortlisted will be contacted.

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