ACBAR

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

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Under the overall supervision of National Programme Officer (Protection) and the direct supervision of Senior Project Associate (Protection), and administrative supervision of relevant Head of Sub Office, the incumbent will be based at the our client Reception Center and will assist the Protection Unit in conducting basic screening and referral of vulnerable undocumented returnees in the border crossing points.

The incumbent will work on a shift basis, including day, evening, night, and weekend shifts, depending on operational requirements. Working hours will follow the official eight (8) hour working day in line with our client rules and operational planning.

Core Functions / Responsibilities:

1. Maintain physical presence at border point during assigned day or evening shifts based on operational needs and return moments.
2. Provide help desk support, including information dissemination, access to free calling services, and appropriate signposting to available services, and maintain clear our client visibility so that returnees can easily identify, approach, and access assistance when needed. Timely notify the immediate supervisor of emerging returnee trends and identified gaps, including concerns related to PSEA, misconduct, and the application of protection mainstreaming principles, to support appropriate follow‑up and corrective actions.
3. Participate in briefing undocumented returnees on available our client Protection Assistance services.
4. Contribute to providing information to undocumented returnees about the Awaaz Afghanistan-UN call Center services as accountability and feedback mechanism at the border point.
5. Keep regular contact with DoRR staff, in coordination with the immediate supervisor, at the border point and with Protection staff in the province of duty station and in Kabul to support coordination related to return issues.
6. Assist in identifying, conducting basic screening, and referring vulnerable individuals requiring assistance based on established procedures and referral pathways.
7. Assist in organizing capacity building activities for partners at the border’s points on the identification, protection screening and referral of protection cases.
8. Compile and share regular updates and figures of the overall return movements, including pushed back, deported and spontaneous returnees, with Protection staff in Kabul.
9. Perform any other tasks assigned by supervisor.

Required Qualifications and Experience

Education:

• Bachelor’s degree in political science, Social Science, International Relations, Development Studies, Human Rights, Law or related fields from an accredited academic institution with one (1) year of relevant professional experience;

            Or

• High school diploma with three (3) years of relevant professional experience.

Experience:

• Minimum one (1) year experience of screening, identification, registration, or related field activities.
• Experience working in the protection sector is an advantage.
• Experience working closely with beneficiaries in field locations is an advantage.

Skills:

• Good written and oral communication skills, ability to liaise with external parties.
• Good interpersonal and problem-solving skills.
• Flexibility in working overtime when needed (required).
• Computer literacy including Microsoft Word and Excel.
• Ability and willingness to collaborate with and support people from different ethnic groups and different religions.

Languages:

• For all Applicants, fluency in English is required (oral and written).
• Working knowledge of Dari and Pashto is required.
• Fluency in all national language(s) are highly advantages.

Note: Qualified female candidates are highly encouraged to apply.

Required Competencies:

VALUES - All our client staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioral indicators

• Teamwork: Develops and promotes effective collaboration between and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explaining complex matters in an informative, inspiring and motivational way.

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• Tayo (tayohr.io)

https://app.tayohr.io/jobs/detail/vac-55872-project-assistant-protection-screener-54558