Position Title: Reception & Client Affairs Officer
Activation Date: 01 June, 2026 Announced Date: 01 June, 2026 Expire Date: 30 June, 2026
- Job Location: Kabul
- Nationality: National
- Category: Admin-Clerical Customer Service Marketing Media-Journalism Sales
- Employment Type: Full Time
- Salary: 10,000 to 15,000 AFN (As per skills and experience)
- Vacancy Number: M-16
- No. Of Jobs: 1
- City: Kabul
- Organization: Madina Specialized Center
- Years of Experience: 2–3 years of experience in sales, customer service, or related fields
- Contract Duration: 1 Year with Possibility of extension
- Gender: Female
- Education: Bachelor’s degree in similar field
- Close date: 2026-06-30
About Madina Specialized Center:
Madina Specialized Center is a beauty, wellness, and treatment center in Kabul. We focus on quality service, good customer care, and a clean, organized, and professional environment.
Job Description:
We are looking for a responsible, organized, and professional person to manage customer handling, appointments, daily section work, and staff coordination.
Job Requirements:
• Manage customer calls, messages, bookings, and front-desk communication professionally.
• Welcome customers warmly and provide accurate guidance about services, pricing, and procedures.
• Handle appointment scheduling, confirmations, cancellations, and coordination with service staff.
• Support sales activities by promoting packages, following up with customers, and encouraging repeat visits.
• Prepare bills, collect payments, issue receipts, and maintain accurate daily sales and cash reports.
• Coordinate with management and staff to ensure smooth customer flow and service delivery.
• Maintain a clean, organized, and luxury-standard reception and waiting area.
• Uphold professional appearance, hygiene, dress code, and respectful behavior at all times.
• Participate in marketing activities, including appearing in advertisements and promotional content.
• Follow company policies, confidentiality standards, and ethical business practices.
• Attend training sessions and contribute ideas to improve customer experience and front-desk operations.
• Perform additional front-desk and operational duties assigned by management.
• Ability to speak, write and read (Pashto, Dari, English) are must.
• Internet, Computer, MS Office familitarity
Submission Guideline:
Interested candidates should send:
- Updated CV
- Cover Letter
The cover letter must be written specifically for this position and explain:
- why the candidate is fit for this role
- why the candidate can handle multiple responsibilities
- why the candidate is suitable for customer management, daily operations, and team coordination
Please clearly mention in subject line the:
Job Title: Reception & Client Affairs Officer
Vacancy No.: M-16
Submission Email:
hijamacenter.madina@gmail.com
Submission Email:
hijamacenter.madina@gmail.com
