Request For MSI Reproductive Choices Afghanistan
Request For None Consultancy Service (CLIENT EXIT INTERVIEWS)
The Exit Interview is a short and simple survey which is administered to [MSIA ] clients upon receiving a family planning service from an [MSIA] centre, outreach site, and MS Ladies private provider outpost. The data generated from the exit interview answers the following important questions:
- Who are our clients?
- Are services meeting the unmet need of the poor and underserved?
- Are clients satisfied with their MSI experience?
- Do marketing activities work?
- Are clients being offered appropriate choice of FP methods?
- How can we communicate with our clients?
The Exit Interview provides rich data about [MSIA] core services across our service delivery channels and is a supplement to the existing routine monitoring data derived from our HMIS (including CLIC data).
The actionable, cost-effective nature of the Exit Interview lends itself well to informing decisions. For example, it helps identify areas of service delivery that clients are not satisfied with, or channels that are most effective at reaching underserved clients.