Key Responsibilities
- Develop and edit high-quality business development materials.
- Prepare and support the development of:
- Technical and financial proposal narratives.
- Expressions of interest.
- Requests for proposals and tender responses.
- Concept notes.
- Company profiles.
- Capability statements.
- Service portfolios.
- Project descriptions.
- Partnership and investment proposals.
- Presentations and pitch decks.
- Client briefs and marketing documents.
- Translate organizational services, products, achievements, and technical expertise into clear and persuasive value propositions.
- Prepare content that is tailored to specific clients, partners, donors, investors, and target audiences.
- Review proposal requirements and ensure that written responses directly address client needs and evaluation criteria.
- Work with technical experts and relevant departments to collect accurate and relevant information.
- Maintain a library of approved organizational information, project summaries, staff profiles, success stories, references, and reusable content.
- Ensure that all business development content is accurate, competitive, coherent, persuasive, and professionally presented.
Website, Digital, and Marketing Content
- Develop and update content for the organization’s website and landing pages.
- Write:
- Website pages.
- Blog articles.
- News articles.
- Online announcements.
- E-newsletters.
- Email marketing content.
- Digital brochures.
- Factsheets.
- Campaign materials.
- Frequently asked questions.
- Apply basic search engine optimization principles, including:
- Keyword research.
- Headings and subheadings.
- Metadata and descriptions.
- Internal linking.
- Readability and web-friendly formatting.
- Ensure that digital content is clear, concise, engaging, accessible, and appropriate for the intended audience.
- Review existing online content and recommend improvements to strengthen visibility, accuracy, relevance, and user engagement.
- Support the development of digital campaigns and online promotional initiatives.
Social Media Content Development and Management Support
The Content Writer will have specific responsibility for developing high-quality social media post content under the direction of the Media Manager.
Key social media responsibilities include:
- Develop creative, informative, persuasive, and engaging content for social media platforms, including:
- Facebook.
- LinkedIn.
- X/Twitter.
- Instagram.
- YouTube.
- TikTok.
- Other relevant platforms used by the organization.
- Prepare social media posts for:
- Organizational announcements.
- Service and product promotion.
- Project updates.
- Events and conferences.
- Campaigns and awareness activities.
- Success stories and impact highlights.
- Client and partner recognition.
- Staff achievements and organizational milestones.
- Industry news and expert insights.
- Holidays, commemorative days, and special occasions.
- Recruitment and vacancy announcements.
- Publications, reports, and new initiatives.
- Calls to action and lead-generation campaigns.
- Write platform-specific captions, headlines, short messages, long-form posts, carousel text, polls, questions, calls to action, and campaign messages.
- Develop content for short-form videos, reels, stories, and other multimedia formats, including:
- Video scripts.
- Voice-over scripts.
- On-screen text.
- Subtitles and captions.
- Thumbnail text.
- Opening hooks and closing calls to action.
- Prepare monthly and weekly social media content calendars in coordination with the Media Manager.
- Adapt one core message into different formats suitable for different platforms and audiences.
- Develop social media campaign themes, key messages, hashtags, and content series.
- Write content that supports brand awareness, audience growth, engagement, website traffic, inquiries, and business opportunities.
- Coordinate with graphic designers, photographers, videographers, and digital media staff to ensure that written content aligns with visuals.
- Review and proofread all social media content before publication.
- Ensure that social media posts follow the organization’s brand guidelines, editorial standards, tone of voice, and approval procedures.
- Monitor comments, questions, and audience feedback where required, and support the preparation of appropriate responses.
- Recommend improvements based on audience engagement, platform performance, and emerging trends.
- Assist in preparing social media performance reports, including:
- Reach.
- Impressions.
- Engagement.
- Click-through rates.
- Follower growth.
- Leads or inquiries.
- Best-performing content.
- Ensure that all social media content is accurate, respectful, inclusive, ethical, and free from misleading or unverified claims.
Expected social media outputs may include:
- Daily, weekly, or monthly social media posts.
- Monthly social media content calendars.
- Campaign content packages.
- Platform-specific captions.
- Hashtag recommendations.
- Social media copy for graphics and videos.
- Event promotion and live-event content.
- Social media reports and recommendations.
- Content for paid and organic digital campaigns.
Research, Storytelling, and Content Planning
- Conduct research on sectors, industries, markets, clients, competitors, partners, and emerging trends.
- Verify facts, statistics, quotations, organizational information, and project details using credible sources.
- Interview staff, clients, partners, beneficiaries, and stakeholders to develop accurate and compelling content.
- Produce:
- Case studies.
- Success stories.
- Human-interest stories.
- Testimonials.
- Project highlights.
- Impact stories.
- Thought-leadership articles.
- Identify relevant content opportunities based on organizational priorities, audience needs, market trends, and business development objectives.
- Contribute to the development of editorial calendars, campaign plans, and communication strategies.
- Recommend suitable content formats, themes, platforms, and messaging approaches.
- Use audience feedback, digital analytics, and market insights to improve content performance.
Editing, Proofreading, and Quality Assurance
- Edit and proofread documents for grammar, spelling, punctuation, clarity, structure, accuracy, and consistency.
- Ensure that written and digital content is professional, persuasive, concise, and appropriate for its intended audience.
- Review all content for factual accuracy and consistency with approved organizational information.
- Ensure consistency in terminology, tone of voice, brand messaging, and editorial style.
- Fact-check data, quotations, statistics, project information, and claims.
- Ensure compliance with donor, client, organizational, legal, copyright, and communications requirements.
- Avoid plagiarism and ensure that external sources are properly acknowledged.
- Review content for inclusiveness, gender sensitivity, cultural appropriateness, safeguarding, and responsible representation.
- Maintain proper version control and organized records of draft, reviewed, approved, and final content.
- Coordinate with designers and multimedia producers to ensure consistency between written and visual materials.
F. Internal Coordination and Communication Support
- Work closely with the Media Manager, Business Development Manager, technical teams, senior management, and other departments.
- Participate in editorial, proposal development, campaign planning, and communication meetings.
- Collect information and supporting materials from relevant departments.
- Provide writing and editing support to internal teams.
- Present draft content for review and incorporate feedback within agreed timelines.
- Support the Media Manager in preparing communication plans, editorial calendars, social media plans, and performance reports.
- Assist in coordinating content approvals and publication schedules.
- Undertake any other relevant duties assigned by the supervisor.
Expected Deliverables
The Content Writer will be responsible for producing, as required:
- High-quality technical and non-technical proposals.
- Expressions of interest and concept notes.
- Company profiles and capability statements.
- Website pages and blog articles.
- Newsletters and email content.
- Social media posts and captions.
- Monthly and weekly social media content calendars.
- Social media campaign packages.
- Video scripts, captions, subtitles, and voice-over scripts.
- Case studies and success stories.
- Project and organizational factsheets.
- Brochures, presentations, profiles, and promotional materials.
- Press releases, speeches, talking points, and key messages.
- Editorial plans and content schedules.
- Content performance reports and recommendations.
- A well-organized content and document library.
All deliverables shall be completed according to approved workplans, content calendars, proposal deadlines, and priorities established by the Media Manager.