ICT, Solutions Analyst

Established in 2006 through a partnership between the Government of Afghanistan, the Government of France, La Chaîne de l’Espoir, and the Aga Khan Development Network, FMIC has become Afghanistan’s leading tertiary healthcare institution and a regional centre of excellence. Operated by the Aga Khan University, FMIC delivers high-quality, patient-centred care in accordance with international standards while serving as a hub for education, research, and innovation.

 Over the past two decades, FMIC has provided healthcare services to more than 2.6 million patients, performed over 6,000 cardiac surgeries, and introduced numerous medical advancements, including Afghanistan’s first open-heart surgery and a range of specialised diagnostic and treatment services. Through telemedicine, outreach programmes, and financial assistance initiatives, FMIC continues to expand access to quality healthcare for underserved populations across the country.

 Beyond clinical care, FMIC plays a vital role in strengthening Afghanistan’s health system through the training of healthcare professionals, postgraduate medical education, and the promotion of innovation and evidence-based practice. As it enters its third decade of service, FMIC remains committed to excellence, equity, and sustainable healthcare development, improving health outcomes and transforming lives across Afghanistan and the region.

                   Regular Responsibilities 

·         Gather, document, and analyze business and functional requirements.

·         Conduct stakeholder interviews, workshops, and process reviews.

·         Translate business needs into functional and technical specifications.

·         Identify opportunities for process improvement and automation.

·         Design ICT solutions aligned with business objectives.

·         Promote the adoption of AI-driven analytics, reporting, and decision-support tools.

·         Review solution architecture and recommend enhancements.

·         Participate in solution selection, evaluation, and implementation.

·         Ensure compliance with organizational standards, security protocols, and policies.

·         Support ICT projects throughout the project lifecycle.

·         Prepare business cases, requirements documents, and process maps.

·         Coordinate User Acceptance Testing (UAT).

·         Monitor project deliverables and timelines.

·         Develop Power Apps solutions.

·         Automate processes using Power Automate.

·         Create dashboards and reports using Power BI.

·         Develop SharePoint Online solutions and intranet portals.

·         Support Teams, Forms, and Power Pages integrations.

·         Support integration between Microsoft 365 and third-party systems.

·         Utilize APIs, connectors, and the Microsoft Graph API.

·         Support upgrades, migrations, and system enhancements.

·         Maintain solution designs and technical documentation.

·         Develop user guides and training materials.

·         Prepare management reports and dashboards.

·         Participate in risk assessments and security reviews.

·         Ensure data protection and governance requirements are met.

·         Account management and access controls.

Periodic Responsibilities

·         Review user access, security controls, vulnerabilities, and compliance with organizational policies

·         Prepare periodic reports, maintain documentation, and provide status updates on ICT operations and projects.

·         Identify opportunities for process improvement, technology enhancement, cost optimization, and future ICT initiatives.

Qualification and Education:

·         Bachelor's Degree in Computer Science or in progress

·         IT Training: Office 365 solutions

·         Web Designing and Development

·         Microsoft Azure Fundamentals/ Administration (Preferred.  

Knowledge and competencies (State skills, abilities & traits required)   

·         Good communication and interpersonal skills

·         Ability to work under difficult working conditions

·         Data Analytics.

Dear applicant,

To apply for this vacancy, please use the following link:

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Make sure to press submit at the end of the application.  

If you are not invited for a written test or interview within a four-week period of time, please consider that your application was not considered for this vacancy.

Validated copies of academic certificates/diplomas will be requested only if you are selected.