Protection from Violence (PfV) Officer- Kandahar- ( This position is only for Couples -Shah Wali Kot, and Panjwayee Districts)

Generic Responsibilities:

1. Adhere to NRC policies, tools, handbooks, and guidelines.

2. Implement PfV activities in accordance with approved workplans, technical standards and SOPs, while providing day-to-day guidance and operational support to PfV Assistants and community-based workers, as delegated by the PfV Team Leader.

3. Deliver tasks and contribute to problem-solving processes, aligning with set targets, procedures, priorities, standards, and guiding principles. 

4. Demonstrate understanding, respect, and application of Protection Principles, Do No Harm principle, Protection Mainstreaming, and NRC’s Diversity, Equity, and Inclusion Statement in daily work.

5. Prepare and submit timely and accurate activity reports, implementation updates and relevant protection observations to the PfV Team Leader, supporting the monitoring of progress, challenges and required follow-up actions.

6. Implement robust document management procedures to ensure proper filing and adherence to data protection and confidentiality protocols.

7. Ensure that the Protection from Violence services are accessible to project participants and the overall affected population in project target areas. 

8. Identify, document and report protection risks, emerging trends, needs and response gaps observed during field implementation, ensuring timely and safe communication of relevant findings to the PfV Team Leader.

9. Support routine implementation monitoring, quality checks and verification of activity documentation and data, ensuring that identified gaps are addressed or escalated to the PfV Team Leader.

Specific Responsibilities:

Protection Coordination, Implementation and Quality Assurance

• Directly implement PfV activities at field level in accordance with approved workplans, targets, technical standards and relevant SOPs.

• Support the PfV Team Leader in organising daily activities, scheduling field visits, coordinating staff assignments and following up on implementation priorities.

• Provide practical guidance and day-to-day support to PfV Assistants and community-based workers, including demonstrating appropriate implementation approaches, reviewing completed tasks and identifying issues requiring Team Leader attention.

• Monitor the implementation of assigned activities, conduct routine field observations and quality checks, and report progress, challenges and proposed corrective actions to the PfV Team Leader.

• Support activity planning, logistical arrangements, procurement requests and preparation of materials required for timely field implementation.

• Ensure accurate and timely completion of activity records, monitoring tools, attendance sheets and other required documentation, including verification of records submitted by Assistants and community-based workers.

• Maintain and update relevant PfV databases and tracking tools within assigned responsibilities, support routine data verification and cleaning, and promptly flag missing, inconsistent or inaccurate information to the Team Leader as field-level PIM focal point.

• Maintain effective working relationships with community representatives, local service providers and other NRC Core Competencies to facilitate implementation, information sharing and appropriate referrals.

• Support the Team Leader in addressing day-to-day implementation challenges and escalate technical, operational or protection concerns beyond delegated responsibilities.

Community Safety & Violence Prevention

• Directly facilitate Community Self-Protection (CSP) activities, supporting communities in identifying, analysing and prioritising protection risks, existing capacities and locally appropriate mitigation measures.

• Facilitate participatory community discussions, protection risk reduction planning and follow-up on community-led actions, ensuring meaningful, inclusive and safe participation.

• Support the identification, planning, implementation and monitoring of protection-focused Community-Led Projects (CLPs), ensuring that activities respond to identified protection risks and follow approved procedures.

• Guide PfV Assistants and community-based workers in conducting community mobilisation, engagement, awareness raising and follow-up activities, ensuring consistency with CSP methodologies and agreed plans.

• Facilitate capacity-building sessions and practical guidance for community members and relevant community structures on protection risks, prevention and mitigation measures.

• Identify broader community needs arising through CSP activities and facilitate appropriate referrals to other NRC Core Competencies or relevant service providers, rather than addressing needs outside the PfV mandate directly.

• Conduct information-sharing and community awareness activities, support two-way communication and ensure that feedback and concerns are appropriately documented, addressed or referred.

• Monitor the implementation and effectiveness of community-led protection measures, document emerging risks and challenges, and provide regular updates and recommendations to the PfV Team Leader.

Individual Protection Services

• Directly provide Protection Case Management (PCM) services to eligible individuals in accordance with NRC's global guidance, Afghanistan PCM SOPs and relevant protection standards, applying client-centred, trauma-informed and rights-based approaches.

• Identify and assess individuals facing protection risks, determine eligibility and prioritisation in accordance with established criteria, and develop and implement individual case plans in consultation with clients.

• Conduct regular case follow-up, monitor progress against agreed case plans, review changing protection risks and undertake case closure in accordance with established procedures and required timelines.

• Identify urgent and high-risk cases, take appropriate immediate actions within delegated responsibilities and promptly escalate cases requiring supervisory guidance or decisions to the PfV Team Leader in accordance with the PCM SOP.

• Participate in case discussions, supervision sessions and case reviews, seeking guidance on complex cases and implementing agreed recommendations.

• Support the implementation and follow-up of approved individual protection assistance, including cash and in-kind assistance where applicable, in accordance with established procedures and authorisation requirements.

• Facilitate safe and confidential referrals to relevant internal and external service providers, maintain updated service mapping information and follow up on referrals as appropriate.

• Provide practical guidance to PfV Assistants on case identification, safe referrals, documentation and other delegated PCM support tasks, without transferring case management decisions or confidential information beyond authorised responsibilities.

• Maintain accurate, complete and timely case documentation and database records, ensuring confidentiality, informed consent, data protection and compliance with information-sharing protocols.

Thought Leadership & Influence

• Directly conduct protection monitoring, assessments and other information-gathering activities using approved methodologies and tools, ensuring the timely, accurate and safe collection, verification and documentation of information on protection risks, emerging trends, barriers to accessing rights and services, and response gaps.

• Support the review and consolidation of field-level protection information, identifying relevant patterns and observations for further analysis by the PfV Team Leader and Coordinator.

• Contribute field observations, case-related trends and community perspectives to protection analysis, programme adaptation and advocacy inputs, ensuring confidentiality and safe information sharing.

• Support PfV Assistants and community-based workers in applying approved data collection tools and identifying information quality gaps, escalating sensitive or urgent protection concerns through established procedures.

Technical Capacity Development and Protection Engagement

• Provide practical on-the-job guidance, mentoring and support to PfV Assistants and community-based workers to strengthen the quality and consistency of field implementation.

• Identify common implementation challenges and staff capacity-building needs, providing feedback and recommendations to the PfV Team Leader.

• Support the delivery of technical training, community capacity-building activities and refresher sessions using approved PfV materials and methodologies.

• Maintain constructive relationships with community representatives, local stakeholders and service providers to facilitate safe implementation, access to services and appropriate referrals.

• Participate in local coordination and community meetings as delegated by the PfV Team Leader, referring matters requiring higher-level engagement or decisions to the appropriate supervisor.