ACBAR

Dedicated Women Social Services Organization (DWSSO) is a pioneering, women-led national non-governmental organization (NGO) headquartered in Daikundi Province, Afghanistan, with a mission to empower women, strengthen community resilience, and alleviate poverty. Established in 2016 and registered with the Ministry of Economy (Registration No. 3969), DWSSO operates as a trusted partner in Afghanistan’s development landscape, bringing life-changing resources and opportunities to some of the country’s most vulnerable populations, particularly women, children, and youth. DWSSO’s robust presence spans Daikundi, Ghor, Nooristan, Zabul, Faryab, Paktika, Nangarhar, Balkh, Herat, and Helmand Provinces, with a Liaison Office in Kabul to facilitate national and international collaboration.

Our organization leads rights-based, inclusive initiatives that uplift marginalized Afghan communities through sustainable interventions in food security, vocational training, literacy, livelihood support, and social protection. With a focus on fostering self-reliance, economic empowerment, and social cohesion, DWSSO works to advance the Sustainable Development Goals (SDGs) and align with Afghanistan’s National Development Strategy, creating pathways out of poverty and toward dignified livelihoods.

Through strong partnerships with international donors, UN agencies, and local civil society networks, DWSSO integrates protection, gender equity, and accountability principles into every aspect of its programming. Our skilled personnel and established community relationships ensure effective, culturally sensitive service delivery across complex regions. As an active participant in key humanitarian clusters, DWSSO’s innovative approach and commitment to humanitarian values position us as a critical driver of sustainable progress and social change in Afghanistan.

Purpose of the Position:

The Regional Supervisor oversees enumerator teams within assigned provinces, ensuring effective, ethical, and high-quality data collection for the Tele-Survey project. The role involves supervising daily operations, providing support and troubleshooting assistance to enumerators, ensuring adherence to safeguarding and gender equality protocols, and maintaining accurate reporting of progress and challenges to central coordination teams.

Key Responsibilities:

• Supervise daily operations of enumerators, ensuring survey targets are met.
• Monitor adherence to ethical, safeguarding, and informed consent procedures during interviews.
• Provide on-the-spot guidance and support to enumerators on technical and operational issues.
• Review data submissions for completeness and flag inconsistencies for correction.
• Coordinate call schedules and work plans with enumerators to optimize productivity.
• Liaise with community representatives and local authorities as required to support operations.
• Collect and consolidate daily progress reports from enumerators for submission to the Field Coordination Officer.
• Address participant or operational issues escalated by enumerators promptly.
• Facilitate refresher training sessions and team meetings for enumerators.
• Uphold UN Women’s principles of gender equality and safeguarding in all supervisory activities.
• Track attendance and productivity of enumerators for HR and payroll processing.
• Support enumerators in managing call lists, contact follow-ups, and technical troubleshooting.
• Monitor field dynamics and security considerations, escalating concerns as needed.
• Document challenges, lessons learned, and best practices for continuous improvement.
• Ensure effective communication between enumerators and central project teams.

Qualifications and Experience:

• Bachelor’s in Social Sciences, Management, or related fields.
• At least 5 years of experience supervising field teams for surveys or research.
• Experience managing multi-site data collection operations.
• Knowledge of safeguarding, ethical interviewing, and gender-responsive approaches.
• Fluency in Dari and Pashto, with working English proficiency.

Personal Attributes:

• Strong leadership and supervision skills.
• Ethical and safeguarding-compliant.
• Culturally sensitive and gender-aware.
• Problem-solving and adaptable.
• Good communicator and team motivator.
• Organized and results-oriented.

Interested candidates should submit their applications (CV, Tazkera & Educational documents) by e-mail or in writing (marked confidential and clearly indicating on the sealed envelope the vacancy announcement number) to:

House# 10, Left Lane 02, Street 13, Wazir Akbar Khan, Kabul, Afghanistan.

Email address: hr@dwsso.org

Phone: 0799 149 513

hr@dwsso.org